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Our engagement quality

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Nos engagements qualité

 

pieces-mz.com is there to ensure you obtain
the best possible quality and service.

  • New parts

All our new parts are sold with a 1 year guarantee on the part itself (exchange of the dissembled part and resent). Products are valid and distributed by different German supplying networks - you have the greatest assurance to receive quality products.

  • Used parts

All our used parts are sold with a 3 months guarantee on the part itself (exchange of the dissembled part and resent). When the availability of another used part of the same type and in a similar state is not possible - we will supply you with this part new, if available.

 

The used parts are controlled and verified - your are buying here with professionals

 

In order to be able to use your parts in the best conditions and with a good lifespan, have them assembled by professionals if you are not absolutely certain to know how to do it yourself.

 

You have a problem with a product bought with us? You only have to send us an explanation letter and a copy of the invoice; we will contact you upon receipt and will do what is necessary. (Mailing address: pieces-mz.com, 23 rue du moulin a vent, 41240 Binas, France)

 



Engines sold in standard exchange

 

Here is the list of the parts that are systematically changed in our standard exchange engine:

  • All the Spy joints

  • All the bearings

  • The piston and the segments

  • Any part for which the usage rate exceeds 30% of the new (if this part exists new)

  • All the springs

Our standard exchange engine is delivered ready to use, with ignition (with breaker or electronic, according to availability) and clutch.

If you should want the revision of your engine (no exchange), of your ignition or of any other engine part coming from yours, you must have our previous agreement and allow a delay of at least 2 weeks before the resending of your engine (from the receipt in our workshop).

 

How to proceed to make a standard exchange?

You just have to buy an engine in our catalog and then you send us your old engine with the purchase invoice in the package. (Mailing adress: pieces-mz.com, 23 rue du moulin a vent, 41240 Binas, France)

 

Our engines are guaranteed 3 months, under the condition that they were mounted in the rules of the art and without any "Tuning Kit" (in particular for the cylinder, carburetor or exhaust pipe). We mark our parts and seal the main assembly screws. Any deterioration of the seals or part replaced by yourself, involves the cancellation of the global guarantee.

 

Attention!

To receive a complete engine, your engine must also be complete: all the components must be screwable – meaning without any damage beyond repair! An engine block with major damages (impossible sealing, bearing housing destroyed,...) will be refused. In this case, we will contact you to inform you of eventual additional costs if the parts can be found and will ask your agreement to proceed with the exchange.

 

If you send us an incomplete engine, we resend you the standard exchange engine with the same missing components The additional costs of the dissembling work of a ready engine, is therefore compensated by the non replacement of the missing components (not to be revised). This results in the same sale price.

 

How to proceed if you have a problem?

You need to disassemble your engine before sending it to us. (Mailing adress: pieces-mz.com, 23 rue du moulin a vent, 41240 Binas, France)We then control that the seals and markings and proceed with the free repair of the engine, if all goes well.

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Shipping of the parts

The "priority" choice sending mode, allows you to receive the package faster (preparation before the economical packages or in free shipment) and in several shipments (free service), if a part is not currently in stock.

The MZ mark has the inconvenience of having spare parts at irregular intervals and in a very variable number of available units. We cannot ensure that all the parts can always be found in stock. But we do all that is possible, in order to offer you the largest possible choice and with the shortest possible shipping delay.

Our Jawa and MuZ are available upon ordering only. It results in a relatively important delivery delay and incertain availability. After 4 weeks following the settlement of your purchase, you can cancel any order that has not been yet sent by pieces-mz.com (free service, a refund will be sent within 15 days of the cancellation).


pieces-mz.com distributes the best products presently available.
Any product for which we receive many claims is withdrawn from the catalog.
With us, you are ensured of the best qualities available.

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France:   6.90 Euros
Europe (EU): 17.00 Euros
All other: 35.00 Euros

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